Strategizing Lasting Transformational Change

At Firma Strategy Group we provide leadership-centered services from an
equity lens,
centering innovation through research and amplifying the voices of those belonging to the communities that are most affected by organizational transformation. The result of this approach is sustainable change that aligns with enduring values, even in the midst of changing times.

Varied clients, personalized strategy

Firma’s most successful collaborators include public sector organizations, associations, and not-for-profits who want to offer better service. As they realign their organizational culture and service delivery to provide effective resources to those who matter most, they become far more capable of meeting identified challenges, all through the use of a strategically guided, evidence-informed, personalized approach.


Personalized strategy, strengthened results

When leaders are responsible for managing structural or behavioral change within their organizations, they trust in Firma Strategy Group’s reliable processes to lead them toward transformation that lasts. By understanding your vision and leveraging qualitative and quantitative data, we create unmatched strategies that allow client groups of all sizes to gain clarity on how to better stabilize crises, integrate sustainable, equity-based frameworks, and improve organizational outcomes.

Principal Services

  • Organizational change can lead to true transformation when an effective change management strategy is in place. Whether incremental changes are applied or radical innovation is introduced, our expertise solves the complex organizational problems associated with legacy systems.

    We support key stakeholders and senior leadership in creating organizational solutions and frameworks for effective implementation, from governance to frontline.

    • Expert Facilitation & Learning: Gain practical insights through high-quality educational experiences. 

    • Engaging & Research-Based: Experience high engagement through interactive sessions grounded in the latest adult education techniques and emerging practices in hands-on instructional guidance.

    • Proven Methods for Success: Benefit from strategies that are proven to be effective and backed by relevant data. 

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  • Service delivery processes should be critically reviewed and optimized as often as the service population itself evolves. 

    We provide community members with increased value, our firm works to help support the creation of systems that improve service interactions and guide processes and outcomes for optimal transformation.

    • Planning and Implementation Support: Formulate a multi-pronged strategy that meets the needs of your organization while accounting for all involved.

    • Staff and Stakeholder Engagement: Establish a meaningful process to hear feedback from key internal and external stakeholders.  

    • Strategic Data Mining: Utilize relevant research, company benchmarks, and feedback from service populations to effect definitive change. 

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  • There’s a significant interplay between senior leadership and governance that shapes organizational success. As processes, practices, and systems evolve, leaders should feel empowered to excel in the leadership competencies that enable their organizations to create healthy workplace cultures and improve outcomes for service populations.

    We offer leadership consulting and training that guides teams and individuals to establish shared goals as they unlearn and transform their organization through intentional leadership frameworks that are equity-informed.

    • Executive Leadership Coaching and Mentoring: Receive tailored coaching and mentoring designed for Board of Directors, Executive leadership teams, and people leaders to enhance team support and critical reflection practices.

    • Specialized EDI Training: Engage in specialized training for leaders and team members building healthy, equity-informed and supportive environments.

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  • A strategic issues/crisis management plan prepares your organization to move from reactive to proactive responses while also helping to mitigate secondary consequences. 

    We support executive leadership teams in the ideation and implementation of this plan as it pertains to enterprise risk management, critical incident debriefing, EDI focused crisis response, employee engagement support, and more.

    • Risk Management Strategy: Engage in issues/risk management planning.

    • Risk Analysis: Learn how to skillfully apply a critical leadership lens to problem solving.

    • Organizational Clarity Meetings: Track progress with project status reports and team debriefing sessions.

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  • A successful transformational organization cannot be achieved without the critical review and assessment of your organization’s policies, practices and procedures.  At Firma Strategy Group, we specialize in evaluating and enhancing your policies to ensure they are effective, up-to-date, and aligned with your mission and goals. 

    Our expert team conducts thorough analyses, identifies areas for improvement, and provides actionable recommendations to streamline your processes, reduce disparities, and foster a culture of continuous improvement. Trust us to help you navigate complex regulatory landscapes and implement policies that drive sustainable, positive change for the communities you serve.

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Organizations We've Worked With